The Operations role in embedding learning

With guest:

Guest Image

Garry Gormley

Podcast logo

Seeing Training as the "solution" is an abdication of responsibility!

Garry, from Fab Solutions, is the Contact Centre Specialist and knows from his vast experience that training in isolation will rarely if ever work. Garry shares how he takes an all-consuming approach that ensures the whole operation is involved in managing learning interventions that truly stick. Believing that training is the "solution" is, to quote Garry, an "abdication of responsibility" and we explore how the role of the Team Leader and senior management is critical in delivering a successful outcome.

https://www.fabsolutions.co.uk

https://linkedin.com/in/garry-gormley-fism-the-contact-centre-specialist

More podcasts...

Keep it up to date and debrief!
Season 2, Episode 5

Keep it up to date and debrief!

With guest
True Black
Listen Here
Using actors and comedy in learning
Season 2, Episode 4

Using actors and comedy in learning

With guest
Clare Samuels
Listen Here
Neuroscience and sticky learning
Season 2, Episode 3

Neuroscience and sticky learning

With guest
Magda Tabac
Listen Here

Book your demo with our founder, Mark

GiraffePad is built by facilitators for facilitators. So, we think your comprehensive demo should be given by a real-life trainer too, a.k.a the co-founder of our incredible training platform, Mark.

Book a demo
+ free strategy call

See if GiraffePad is right for you

Ask us anything

No pushy sales talk! 

x
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.