Capture objectives, individual learning commitments, and feedback
Push notifications to ensure maximum engagement
Zoom integration for 1-click calls
Private and group messaging
Phone, email, and chat-based support
Your privacy and data protection is assured at all times with secure SSL encryption
These are the answers to the most frequently asked questions we get from coaches and trainers. Don't see what you need? Send us an email and we'll get in touch with you shortly.
Are there any catches with the free 14-day trial?
There's zero catch! It's free to start using the dashboard - no credit card needed. Enjoy the full range of features on the platform for one month. You'll only need to upgrade to a paid plan when your trial ends.
I want to sign up after the trial ends, but I'm not sure which plan I need?
We've made choosing a plan easy. Start with the plan for a single training provider, and add extra trainers or administrators to your account when you need them.
What if I want to cancel my account?
Phone us or send us an email or chat message and we'll cancel your subscription without any awkward questions or pressure!
We want you to enjoy your experience with GiraffePad from beginning to end.
I'm not sure if GiraffePad will be right for my coaching business?
We're happy to walk you through the GiraffePad platform so you can see first-hand how you can use it to optimize your training business. Phone or email us at any time to schedule a demo.
I don't have much tech know-how. What happens if I get stuck or break something?
We have an extensive knowledge base within GiraffePad that will help you troubleshoot the most common problems you might encounter. Our friendly support team is also on hand to offer guidance and fix any issues you might have at any time.
Will I get a refund if I want to cancel and I signed up for an annual plan?
Absolutely. You'll be refunded for the amount of time left on your subscription. No questions asked!
Do learners need to pay to use GiraffePad?
It's free for your learners! They can register, create an account and profile, and start sharing content and messages on GiraffePad (plus our upcoming mobile app). Plus, you can invite an unlimited number of learners to an unlimited number of events.
Are there monthly limits on usage?
Each trainer on your account can run unlimited events with unlimited learners. Your storage space for resources is also unlimited.
Note: at the present time you can embed, but not upload video recordings.
Can I use GiraffePad on my phone?
Yes - we've built the platform to be fully responsive on mobile, so it works wherever you do.
GiraffePad is risk free
If GiraffePad doesn't live up to your expectations for any reason, just let us know. We make cancelling easy.
No fine print.
No hoops to jump through.
Cancel anytime and your subscription will stop at the end of that month if you're on the monthly plan. If you signed up for an annual plan, you'll be refunded to cover the remaining time on your subscription.
Get your free 14-day trial
Start now and see how GiraffePad can transform the learning experience. No credit card required.