Pricing that scales alongside your business

Start using GiraffePad for FREE.

  • Easy setup
  • No credit card required
Software for coaches and trainers

Pricing that scales alongside your business

Start using GiraffePad FREE and upgrade as you grow.

  • Easy setup
  • Access to all features
  • No credit card required
Common questions

These are the answers to the most frequently asked questions we get from trainers and coaches. Don't see what you need? Send us an email and we'll get in touch with you shortly.

What are your pricing plans?
There are two pricing plans: Essentials and Pro.

The Pro plan has additional features such as Questionnaires and includes support via telephone and Zoom calls. The majority of upcoming features on our roadmap will be added to the Pro plan.
How does your pricing work?
Both plans allows you to add all the trainers in your business and also register an unlimited number of learners to unlimited learning programmes.

Each plan has a starting price which includes all that plan's features along with 25 monthly active users. There are then tiered pricing increments based on the number of additional active users.

You will be billed at the end of each month based on the number of active users in your account during that month, ensuring the amount you are paying is proportional to the value you are gaining from your account.
What is an 'active user' ?
Trainers who sign into your account and learners who access one of your learning programmes during a monthly billing period are considered active users.

Learners you have registered that do not access your programmes during a billing period are not considered active users.

Trainers that do not sign in during the billing period are also not considered active users.
How will I know how many active users I have?
Within your GiraffePad account you can view details on the current billing period including active users and the corresponding pricing tier that you will be billed for.

For each previous billing period you can download your invoice and view a list of the active users.
Do I have any control over my active users?

You can delete or archive programmes once you are happy the learning is complete, preventing learners from continuing to access that programme.

You can also remove individual learners from your programmes and remove trainers from your account at any time.
Can I change my plan at any time?

You can upgrade or downgrade your plan at any point. Your bill will be prorated to take into account the time spent on each plan in that particular billing period.
Are there any catches with the free 14-day trial?
There's zero catch! It's free to start using GiraffePad - no credit card is required to start a trial.

Enjoy the full range of features on the platform for 14 days. You'll only need to enter payment details when your trial ends and you wish to continue using the software.
What if I want to cancel my subscription?
You can cancel your subscription with just a couple of clicks at any time.
I'm not sure if GiraffePad will be right for my business?
We're happy to walk you through the GiraffePad platform so you can see first-hand how you can use it to optimize your training or coaching business. Phone or email us to schedule a demo.
I don't have much tech know-how. What happens if I get stuck or break something?
We have an extensive knowledge base within GiraffePad that will help you set up your account and start getting the most out of the software.

In addition our friendly support team is also on hand to offer guidance and resolve any issues you might have via email. Pro plan subscribers have access to support via telephone and Zoom call.
Do learners need to pay to use GiraffePad?
It's free for your learners! They can register, create an account and profile, and start sharing content and messages on GiraffePad. Plus, you can invite an unlimited number of learners to an unlimited number of programmes.
Can I use GiraffePad on my phone?
Yes - we've built GiraffePad to be fully responsive on mobile, so it works wherever you do.
GiraffePad is risk free

If GiraffePad doesn't live up to your expectations for any reason, just let us know.

We make cancelling easy.

Cancel anytime and your subscription will stop at the end of that month.

Get your free 14-day trial
Start now and see how GiraffePad can transform the learning experience. No credit card required.
Try it free for 14 days
Find out more
Get a personal product walkthrough to see how GiraffePad can help grow your business.
Request a demo